Shipping & Returns

Everything you need to know about getting Zojee to your door, and how we’re here to support you along the way.

Orders are processed within 1–3 business days. Delivery usually takes 2–7 business days across Australia, depending on your location.

Australia-wide shipping

  • Standard shipping
    $7.95 Australia-wide
  • Priority shipping
    $9.95, with priority processing
  • Express shipping
    $19.95
  • Complimentary shipping
    On orders over $120

Please refer to our shipping policy for detailed information.

Not at the moment. We currently ship within Australia, but international shipping is something we are actively working towards.

Once your order has been dispatched, you’ll receive an email with your tracking details so you can follow it all the way to your door.

We want Zojee to be something you and your family genuinely enjoy using.

If something isn’t quite right, let us know. Whether your order arrives damaged, a product is faulty, or something isn’t as described, we’ll listen and work with you to make it right. This may include a refund, replacement or another solution, and you won’t always need to return your product.

If you have any concerns about your order, simply email us at hello@zojeelabs.com and we’ll take care of the next steps.

If something isn’t right with your order, we’ll take care of it. Please contact us at hello@zojeelabs.com and we’ll work with you to make it right.

You can reach us anytime at hello@zojeelabs.com. We’re here to help.

  • Vegan Friendly

    Every Zojee product is 100% vegan, no compromises, no exceptions

  • Cruelty Free

    Proudly cruelty free, because kindness doesn't stop at family.

  • Family Friendly

    Made for every member of the family, from tiny to tired.

  • Lab Tested

    Rigorously lab tested. No guesswork, just results.